Case Study: ROCA Accountants

ROCA Accountants

ROCA Accountants are a growing accountancy firm with a clear ambition: attract and work with larger, more established clients. While their services and expertise were already at that level, their website didn’t reflect it. First impressions matter and they needed a site that positioned them as confident, capable, and professional from the moment a visitor landed.


The Challenge

ROCA’s existing website wasn’t doing their business justice.
It didn’t clearly signal that they could handle bigger clients, and enquiries often lacked context due to a single generic contact form. This meant extra back-and-forth just to understand what a prospect was actually getting in touch about.

They needed a website that:

  • Looked credible and professional enough to attract larger businesses

  • Clearly communicated their different services

  • Made enquiries more intentional and easier to handle internally

  • Encouraged direct contact at any point in the journey


Our Strategy

Rather than overcomplicating things, we focused on clarity, structure, and confidence.

The goal wasn’t just to “refresh” the website – it was to reposition ROCA Accountants.

We started with multiple design directions to ensure the final site aligned with their vision. Three initial concepts were produced, and one immediately stood out. That direction became the foundation for the full build, allowing the project to move quickly and decisively.

Every design choice was made to signal professionalism, trust, and scale.


The System We Built

The website was designed as a conversion-focused business tool, not just a brochure.

Key elements included:

  • A professionally designed layout to reflect a firm capable of handling larger, more complex clients

  • Dedicated service pages, each with its own contact form – so every enquiry comes in with clear intent

  • A clear site structure that makes it easy for visitors to find the service relevant to them

  • A floating “Call Us” button that stays visible across the site, allowing visitors to phone instantly at any point

This meant ROCA could immediately see what a prospect was enquiring about and respond more efficiently, while also capturing higher-quality leads.


Why It Worked

This approach worked because it removed friction for both sides.

Prospective clients:

  • Instantly understood ROCA’s professionalism

  • Felt confident they were dealing with a firm suited to their size

  • Could enquire or call at the exact moment they were ready

ROCA:

  • Received clearer, better-qualified enquiries

  • Spent less time clarifying intent

  • Presented a stronger first impression to higher-value prospects

The site didn’t shout. It simply did what it needed to do – quietly position ROCA at the right level.


The Outcome

ROCA Accountants now have a website that:

  • Reflects the scale and quality of clients they want to work with

  • Captures more intentional, service-specific enquiries

  • Encourages direct contact through a prominent floating call button

  • Supports growth without needing constant explanation or follow-up

It’s a site designed to grow with the business – not hold it back.


Final Thoughts

A website isn’t just about looking good.
It’s about sending the right signal to the right client.

For ROCA Accountants, this meant moving away from a generic online presence and towards a site that confidently supports their next stage of growth.

If you want your website to attract better clients – not just more traffic – this is the level you should be building at.

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danielle mcstravick
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James worked on my website building new pages and wow, i wish i got him from the beginning, he managed to turn a voice note into a vision so fast and really quick and easy to work with, we love what he's done and we've just booked more. Highly recommend X
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Stephanie Plastow
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I was having trouble with my boring basic Shopify website for my hair brand “Iconic Mane” and got in touch with James as I had heard he was a wizard with Shopify and he didn’t disappoint, we completely pulled apart my old site and transferred everything over to a brand spanking new one which now makes sense to the customer, it looks slick and I’m really happy with the way everything was handled professionally! Defo recommend! Thanks James! Steph x
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Georgia Kelly
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Thank you so much for my new website. James made it simple and easy. Everything I asked was done fast and within time. I’m super happy.
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Sophie's Salon
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We have used You & I to create websites for us and our other business Connie's Academy. We're really happy with the communication and help we've received even after the site going live. We were able to make plenty of amendments and add things at any point to get it to where we wanted it to be. Thank you James for everything!
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Danny Fagan
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After being let down mid-way through our website being built by another company. We were way behind on our launch date. After contacting the team at youandi. they worked every hour for us, starting from scratch to get our website launched within a week. The customer service was fantastic and nothing was too much to ask! Couldn't recommend them enough! Thank you
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Beth Crowley
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Outstanding quality of service from this team; attention to detail is fantastic. The content is highly engaging and tailored to client needs. The team demonstrated the upmost professionalism throughout and went above and beyond to deliver excellence. Highly recommend for all content and website design needs - they will elevate your brand to new heights.
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Elysium salon
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James was fantastic he really listening and got my vision for re branding my website. Everything I asked for he delivered and helped me step by step throughout the full process. I will continue with on going support , and would highly recommend, I’ve had websites before and the experience of producing this one has been unbeatbale
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Catherine Doyle
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I can’t recommend James at You&I marketing enough. He created a website for me to an extremely high standard and his attention to detail was superb. He really took the time to listen to what I wanted and worked so patiently with me when I was continually changing my mind on what I wanted. He was professional, responsive and nothing was too much trouble. I will definitely use them in the future!
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bethan finch
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So pleased with my website! So helpful thank you so much guys!
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Georgia Mawson
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Highly recommend. Incredible service and very professional.

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